Crisis team visit - 2

I feel like today has gone completely wrong and I am feeling really hopeless. I was told yesterday that the crisis team would call today at about 10 - 10:30am, and then probably come out to see me again. I left my phone on vibrate so that it would wake me up, and didn't bother setting an alarm because I knew that would wake me as it always does. I had said to my mum last night that I didn't feel comfortable talking to people when they were in the house so could they go to see my sister or something, and she said that was fine, but how would they know what time to go, and I said that the crisis team would be calling in the morning and so I would know what time they were coming then. That was the plan. And then I was going to try and tell them how bad things were.

I woke up to my phone ringing at 1pm, and it was a woman from the crisis team asking if I could tell them how to find me. I was thoroughly confused, as I hadn't had the morning phone call as planned. I assumed they needed vague directions, but when I asked where they were it turned out they were actually already outside the house - they just didn't know which house it was, as we like to confuse people by not having a name or number or anything on display. So that threw me into a complete tail spin, as their phone call had woken me up, as yet again it had been about 6am before I got to sleep, and obviously my parents were home as we hadn't had any warning, and I didn't even have time to do things like go to the toilet, so I was feeling really flustered and confused.

My mum came upstairs to do housework and was hoovering etc, so I didn't feel uncomfortable with her being there really, but my dad was downstairs, painting in a room virtually adjoining where I was sitting with the crisis team, he had very good hearing, and the man from the crisis team spoke very loudly and had an irritating habit of repeating everything I said. To be honest the whole thing was a complete fiasco. I felt paranoid that my dad would be listening in and so felt extremely uncomfortable, I was confused about why they had suddenly turned up without calling first like they were supposed to, and I was worried that I wouldn't be able to be honest with them because I was feeling so tense and anxious. To make matters worse they knew absolutely nothing about me, and had never even seen my notes - the reason they had randomly arrived was because they were out this way seeing someone else who was only about 15 minutes away, and so decided to come straight on and see me. I still don't understand a) why nobody called this morning, and b) why they couldn't have called when they were 15 minutes away so that I would have had at least had a tiny bit of advance warning. So they literally knew absolutely nothing about me, my history, when I was referred to them, why I was referred to them, how long I had been under mental health services, what my diagnosis was - nothing. I know I complained yesterday about the crisis team not reading your notes properly, but this was a whole new level - they had to ask things like how old I was, and when had I been referred to them. I said I had been referred Friday by my GP, and they asked why he (she's a she but I didn't bother correcting them) had referred me - was it because I was feeling low, and I said it was because of suicidal thoughts, which he loudly repeated, which really set off my paranoia. He asked if the feelings had changed and I said no. I think it was at this point they told me they knew nothing about me and started asking things like how old was I, and did I work, and what had I done education wise etc, and how long had I been involved with mental health services for, and why I was originally referred, and about previous suicide attempts and hospital admissions etc. They were also in agreement with the people that I saw yesterday in that I should see a psychiatrist, they said urgently, and that they would speak to their team psychiatrist tomorrow, and I would either see them or Dr E as soon as possible. I don't know if I will have any more visits from the crisis team, because they said they would speak to L tomorrow, and I am guessing she will probably not be too keen on me seeing them. He asked if I felt able to keep myself safe today and I just kind of shrugged. Saying yes would have been a lie, but I didn't feel able to say no when I was feeling so paranoid with my parents being in the house etc. He asked if I would be able to call them if things really reached crisis point, and I once again explained that no I wouldn't, because if things were any worse then I wouldn't want help. He asked if it would be ok if someone called me this evening, and would I be able to tell them if I was feeling worse, and I said that would be ok.

I am feeling really confused. I don't know what to do. I don't know if I should wait for the call this evening and try and tell them how desperate I am, or whether I should call them before then, or whether I actually don't really want to speak to anyone or want any help. I am frustrated with the way today turned out. I just felt so uncomfortable and I really had intended to try and be really blunt about how I was feeling, and I just couldn't, and now I feel really hopeless and just don't know what to do. I wish they had bloody called this morning like they had arranged to do rather than just turning up with no notice.